6 Complete the letter by writing one word in each gap. The Manager, Stein’s Camping Accessories

Dear Sir/Madam,

I am writing to express my dissatisfaction (0) with the service I received at your shop on Saturday 24 November when I came in with a rucksack which I had purchased

(1) you in March.

I have had (2) many bad experiences with cheap rucksacks, that I decided to buy an expensive one with a guarantee. So in March, I spent £25

(3) a rucksack, which (4) with a three-year guarantee. However, the zip of the rucksack has regularly jammed; in fact, (5) time you do it up you have to take great (6) not to get the surrounding material stuck in the zip. Recently it became so completely stuck that I

(7) patience with it and tore the zip open. The rucksack is now unuseable, but my point is that there is a basic design fault to it.

I pointed all (8) out to the sales assistant, and produced the receipt and guarantee. The assistant said that it was dirty, and that a replacement

(9) not be issued. I explained that it was dirty because I use it every day to cycle in to work, and that on rainy days it gets splashed. But

(10) it is dirty or not has nothing to (11) with my complaint, which was about the defective zip. Finally, the assistant said I should contact the manufacturers, and gave me their name and address. However,

(12) consulted my local Citizens Advice Bureau, I find this

(13) be wrong. It is the responsibility of the shop (14) the purchase was made to refund money (15) supply a replacement for faulty goods.

Yours faithfully

Brian Laws

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Ответ:

dianasobol

08.04.2020 16:20

With the development of civilization man's interference in nature grows up. it leads to different negative factors are: the pollution of water, air, soil and the destruction of the ozone layer. this problem must be solved if we want to preserve life on our planet. this problem is global problem that's why all countries of the world, all people, young and old, must take an active part in the protection of natural resources. factories and plants must have purification systems to preserve the purity of water, air and soil. we must take care of plants, trees, animals, birds and fishes, especially of those that are dying out. we also have a red book where rare and dying out plants, birds, animals are registered. though the role of people in the solution of ecological problems has greatly increased, we can't say that we are doing all in our power, to stop harmful processes in preserving the environment. the following radical measures must be taken: 1.the replanting of trees that have been cut down; 2.nuclear tests should be stopped; 3.purification systems must be installed at plants and factories; 4.natural resources should be used more rationally; 5.rare and dying out birds, animals and plants should be protected; 6.precaution measures should be taken against the destruction of the ozone layer.

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Ответ:

gromalex201

18.12.2021 19:18

One day a fisherman on the aral sea sailed home after a day's work.it was rain and he did not have a very good day and did not catch very many fish.suddenly he heard a strange noise.a cow flew towards his boat! the cow hit the boat and nearly destroyed it.when the fishermen got back home people did not believe his story.then some time later the usa air force has showed that the fishermen has told the truth.while one of their transport planes flew over the aral sea a cow on the plane have gone mad and the pilot has throwed it out the sea.

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