I. fill in the missing words in the letters below. choose from the following. (see example): in reply appreciate send ask enquire concerning translated payment delighted enclose faithfully grateful hearing please regarding regret hesitate sincerely sorry 1. dear ms chan, ….. (1) to your letter of 24 april, (2)…..the exhibition in anytown in august, we are ( inform that our company will be taking part in. ( conference, we will ( if you could ….. us details of all the delegates. we would also ( to let us have details of the equipment you need for your presentation. we look forward to ( reply. yours ( 2. dear sir/madam your company has been recommended to us by a business associate and i would like to (8) …… your translation services. my company has recently entered the export market and we need advertising material (9) …… into chinese, italian, and turkish. we would be ( you could send us your prices and terms of ( we look forward to ( you. yours ( 3. dear mr kadenza i was very ( hear about your problems with the new super vacuum. i have investigated the complaint and i ( tell you that the problem is the result of faulty operation. i ( copy of the inspector's report with this letter. if you require us to repair the machine, do not ( contact me at the number above. yours ………,
(4) Regarding the conference, we will (5) appreciate it if you could send us details of all the delegates. We would also (5) ask you to let us have details of the equipment you need for your presentation. We look forward to (6) receiving your reply. Yours (7) faithfully.
2. Dear Sir/Madam Your company has been recommended to us by a business associate and I would like to (8) enquire your translation services. My company has recently entered the export market and we need advertising material (9) translated into Chinese, Italian, and Turkish. We would be (10) grateful if you could send us your prices and terms of (11) payment. We look forward to (12) hearing from you. Yours (13) sincerely.
3. Dear Mr Kadenza I was very (14) sorry to hear about your problems with the new super vacuum. I have investigated the complaint and I (15) regret to tell you that the problem is the result of faulty operation. I (16) enclose a copy of the inspector's report with this letter. If you require us to repair the machine, do not (17) hesitate to contact me at the number above. Yours sincerely,