Лист скарга даю. You are going to write an email of complaint to a manager. Imagine you experiencod one of the situations below. In pairs, make notes about: • the details of the incident (what happened and how you felt/reacted)i • what you want the manager to do.You were leaving a supermarket when the security alarm went off The security guards were very aggressıve and searched all your bags and pockets. After keeping you there for half an hour, they found there was a fault with the alarm

In my opinion, it is quite difficult to find a job for me and other young people of my age. Unfortunately the legislation states that we are not yet of age to get a paid job. However, if you are a hard-working energetic type, and you can dedicate your time to go out there and ask people for work, you might be lucky. Many of my friends were successful, but you need to have a certain personality to achieve results. As we are all yet unskilled workers we can do only the basic jobs, such as promotion and maybe client coordination. Before getting any part-time job you need to have a clear understanding of your abilities; you have to be careful and responsible with your job as people are going to see you as an honest and reliable person, which means you can't say you'll do it and then disappepear due to the change of plans. If you're trying to get a position that involves speaking to clients, you need to be friendly, patient and polite; the communcative approach is very important there. In fact, you need to show a certain level of intelligence as well, as usually you will be dealing with adult clientelle. There are plenty of websites and newspapers where you can look for job openings, but I think that the best way is to pick a company you would like to work for and ask them directly. That's what I did last summer and even though I had to wait for the answer I finally got the job assisting in the admin department. Such job won't get you a lot of money, but earning a small sum of your own is always a delight

he and my mother split up. He must have wanted the best for me, but the best was always what he wanted. He chose my school and I hated it. I had no friends there, I was miserable and didn't do well, so I was asked to leave. He must have been very disappointed, but he said nothing to me. He wanted me to be an actor like him but I'm not at all like him. I tried it for a while, but I was miserable until I met my husband. He's a vet and I'm his assistant. Now I'm doing what I always wanted to do, working with animals. My father and I have always been so different. I love animals and he loves books and music, and above all opera, which I hate. If he comes to see us (we live on a farm), he always wears totally the wrong clothes, but we still don't see much of each other. It’s because he didn't really want me to marry George. He wanted me to marry a famous film star or something, but of course I didn’t. George and I don't want children, we have our animals, but my father would love to have a grandson. Maybe his new wife will give him the son he wants, but probably not. She cares too much about being slim and beautiful. I occasionally see one of his films on TV. I find it hard to believe he's my father. He is like a stranger.

y first wife and I only had one child. It might have been nice to have more. I would have liked a son, but we just had Carmen. I see her as my best friend. I think she always comes to me first if she has a problem. We have the same sense of humour and share many interests, except that she's crazy about animals, obsessed with them - she has always had dogs, cats, and horses in her life. We were closest when she was about four, which I think is a wonderful age for a child. That's when they need their parents most. But as soon as Carmen went to school, she seemed to grow up and grow apart from her family, and any father finds it difficult with a teenage daughter. She was very moody and had an odd group of friends. There was an endless stream of strange young men coming to our house. I remember I once got annoyed with her in front of her friends and she didn't the and my mother split up. He must have wanted the best for me, but the best was always what he wanted. He chose my school and I hated it. I had no friends there, I was miserable and didn't do well, so I was asked to leave. He must have been very disappointed, but he said nothing to me. He wanted me to be an actor like him but I'm not at all like him. I tried it for a while, but I was miserable until I met my husband. He's a vet and I'm his assistant. Now I'm doing what I always wanted to do, working with animals. My father and I have always been so different. I love animals and he loves books and music, and above all opera, which I hate. If he comes to see us (we live on a farm), he always wears totally the wrong clothes, but we still don't see much of each other. It’s because he didn't really want me to marry George. He wanted me to marry a famous film star or something, but of course I didn’t. George and I don't want children, we have our animals, but my father would love to have a grandson. Maybe his new wife will give him the son he wants, but probably not. She cares too much about being slim and beautiful. I occasionally see one of his films on TV. I find it hard to believe he's my father. He is like a stranger.alk to me for days. I've always