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Negotiating Solutions .
Welcome back to Business English Pod for today’s lesson on negotiating solutions during a project.
Wouldn’t it be nice if every project went exactly as planned? But that’s simply not realistic. Projects are just as diverse as the people involved. And every project runs into hurdles, challenges, or even major breakdowns. Good planning can help avoid some of these issues, but it’s more than likely that you’ll need to use your problem-solving skills at some point.
Some of these problems might be with your project team. But others could involve the client. In many cases, this means something comes up mid-project that neither of you anticipated. Lack of information, timeline issues, scope changes… there are a thousand different issues that might come up that will test your project management skills.
Solving these kinds of problems will require more than just basic project management English. For starters, you may need to explain different options to the client. But you’ll need to be careful to avoid liability when you can, and you might also need to resist committing to a timeline. These are important aspects of English for negotiating a solution.
And that word “solution” is the key. Your goal is to get to a solution that you can both agree to so that the project can still meet its original goals. And just like in any negotiation, that will probably involve proposing a compromise. Of course, agreements should be put in writing, so you’ll have to document any solutions you agree on.
In today’s dialog, we’ll hear Jill, a project manager with a software developer. They’ve been building a new system for a logistics company. Jill is talking with the Liam, the IT manager for the client, about a problem that has come up near the end of their project. Jill needs to negotiate a good solution to the problem.
Questions:
1. What are the options Jill lays out at the start of the meeting?
2. When Liam asks about how long it will take, how does Jill respond?
3. What is the compromise solution that Jill suggests?
Summer is coming and I’m looking forward to it. It’s my favourite season, of course, because the weather is great and you don’t have to go to school. After a long and difficult school year you get really tired of studies, so I’m going to enjoy my summer holidays and have much fun. I hope they will be as exciting as my last summer holidays were. I already have a lot of plans for them.
I would like to spend the first summer month in the country, at my grandparents’. My friends and cousins will be waiting for me there. I miss them so much. We shall go fishing, sunbathing, swimming, horse-riding and playing football. And I’m going to help my grandparents about the garden. So I will be outdoors all the time.
I can’t wait for July because our family will travel to the seaside. We shall stay in a rented house for 2 weeks. I really enjoy the clean air and the beautiful scenery with beaches and mountains near the warm sea. I am going to swim and dive a lot. And I want to try the national cuisine, rich in fruit, vegetables and fish
2) A new job has been just offered me.
3) The house will be prepared for the party.
4) A new toy car was given the boy.
5) He has been sent to London.
6) The monument will be shown to the visitors.
7) A new road is being built near our house.
8) The money was spent on books.
9) The room is cleaned every day.
10) Exerything has been told me.
11) Tests are written every month.
12) We were met at the station.
13) My sister is taken to museums.
14) The camera on the table has been left.