Перевод C. R. Mendez S. A. Avda. del Ejercito 83 E-48015 Bilbao The Sales Manager 15 October 20… Seymore Furniture Ltd. Tib Street Maidenhead Berks. SL6 5DS Dear Mr. Harrison, I am writing to complain about a shipment of office furniture we received yesterday against our invoice no. G 3190/1. The crates were damaged on the outside, and looked as if they had been roughly handled. When we unpacked them, we found that some of the chair legs were bent and rusty, and the fabric on the seating was torn, or showed signs of wear. Two further crates from the consignment have not arrived yet, so we have not had the opportunity of inspecting them. I have informed the shipping company that we cannot accept this consignment from you, and they have contacted your insurers. As we will be unable to retail this consignment in our stores, we are returning the shipment to you carriage forward, and we shall expect a full refund. Yours sincerely, C. R. Mendez Managing Director
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