Tom: calls Secretary: Good morning, Asia Pacific Enterprises. Tom: Hello, could I speak to Mr. Lau, please? Secretary: I’m afraid Mr. Lau is in a meeting right now. Can I help you? Tom: Well, I am doing a project at Hong Kong University on work experience… Perhaps it’s better if I speak to Mr. Lau personally. Secretary: Fine, could you call back when the meeting is finished? Tom: Yes, could you tell me when the best time to call is? Secretary: Probably after 4 pm. Tom: Yes, I’ll do that. Thank you for your help. Secretary: You’re welcome. Tom: Good bye. Secretary: Bye. Tom: hangs up