Task 1. Read the dialogue and answer the questions: What this talk is about?
How many people in a talk?
What preferences does a caller request?
Travel Agent: Freedom Travel. How may I help you?
Caller: Yes, I’d like to make a flight reservation for the twenty-third of this month.
Travel Agent: Okay. What is your destination?
Caller: Well. I’m flying to Helsinki, Finland.
Travel Agent: Okay. Let me check what flights are available? [Okay] And when will you be returning?
Caller: Uh, well, I’d like to catch a return flight on the twenty-ninth. Oh, and I’d like the cheapest flight available.
Travel Agent: Okay. Let me see. Um, hmm . . .
Caller: Yeah?
Travel Agent: Well, the price for the flight is almost double the price you would pay if you leave the day before.
Caller: Whoo. Let’s go with the cheaper flight. By the way, how much is it?
1 the caller wants to buy a ticket
2. there are 2 people in the conversation
3. the cheaper flight
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