Вопрос №51 Penny uses a to open the door of her hotel room
walk-in
room key
registration form
reservation
damage deposit
Вопрос №52
The guests left a stain on the carpet. The hotel used the to pay for the cost of replacing the carpet
reservation
damage deposit
reservation number
registration form
walk-in
Вопрос №53
Shonda works at a hotel, and her boss expects her to book at least 10 rooms every day. What type of standard is this?
Quality
Quantity
Cost
Time
Amount
Вопрос №54
Ms. Johnson tells the front desk clerk her . Then the front desk clerk finds the details of Ms. Johnson's stay.
reservation.
reservation number
registration form
room key
damage deposit
Вопрос №55
The communication of information about goods, services, images, and/or ideas defines
cultural trends
Promotion
Demand
message channels
advertisement
Вопрос №56
I am writing to thank you for the week which I at your hotel last month.
Spend
Spent
is spending
Have spent
has spend
Вопрос №57
I was very happy with the wonderful atmosphere in the hotel and the way you made all your hotel guests feel welcome.
All
in which
in case
in that
due in
Вопрос №58
The food, accommodation and service were of a very high standard
Completely
All
Partly
Almost
Every
Вопрос №59
The restaurant service was . I intend to return to your hotel in the near future
Sweet
excellent
Delicious
Tasty
Good
Вопрос №60
I am just writing about the terrible week I had at your hotel last month.
at complaining
to complain
for complaining
in complaint
For complaint
Вопрос №61
The service in the restaurant was slow and .
dissatisfaction
Dissatisfying
Satisfying
Satisfied
Dissatisfied
Вопрос №62
I was also very disappointed by the condition my room.
in
Of
On
At
To
Вопрос №63
The bed was hard and not very comfortable. , there were no tea-making facilities in the room
due to
In addition
as well as
to add to
that’s why
Вопрос №64
I am afraid that I cannot recommend your hotel to else.
everyone
Anyone
no one
Nobody
somebody
Вопрос №65
I am writing to your booking for two double rooms for three nights from May 14th to May 17th
Inviting
Confirm
enclosing
Inclusive
Open
Вопрос №66
The rooms are on the fourth floor. There is a door between the rooms and both the rooms have a of the hotel gardens.
amenities , approve
connecting, view
available, checking in
inviting , open
open, checking in
Вопрос №67
Do you like ?
Cook
Cooking
to cook
Cooked
Cooks
dsemmz the same the first to know if I have a y a y the best time for the first one is the same Day