You bought a dvd player online which does not recognize your dvd discs.write a letter to the company.in your letter you should: -state what/where/how you bought it -explain what the problem is -ask for a refund

I have a problem with my new DVD player. I bought it online a couple of days ago, but it doesn't run my DVD discs, it can't recognize them. I can't fix it, so I would like to get my money back or exchange it to another one.