Losing friends is about as easy as making friends if you don't know how to deal with anger and conflict. conflict is part of everyone's life. it will show up at conflict is part of everyone's life. school, at work and at home. it's ok to fell angry frustrated, annoyed, disappointed or sad. these feelings are natural, but it's how you deal with them that makes the difference. resolving conflict is a step by step process. then, say what's really bothering you. while doing that, watch how you express yourself. don't blame or accuse. share how you feel by using "i" statements. как читается по !